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A Diamond in the Rough
Over a 100 Specific Tips to Build a Strong Customer Culture
Taschenbuch von Steven Van Belleghem
Sprache: Englisch

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Beschreibung

- This is not a book based on science, but a book based on 20 years of experience, gained at small and large companies in terms of customer orientation

- This book does not contain large, complex strategies, but it gives specific tips that any type of company can use immediately

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organization are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.

- This is not a book based on science, but a book based on 20 years of experience, gained at small and large companies in terms of customer orientation

- This book does not contain large, complex strategies, but it gives specific tips that any type of company can use immediately

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organization are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.

Über den Autor
Steven Van Belleghem is an international keynote speaker. He is a part-time marketing professor at Vlerick Business School and a guest speaker at London Business School. Steven is also an entrepreneur: he is a partner of inspiration company Nexxworks and co-founder of content creation agency Snackbytes. He is a director at Plan International Belgium.
Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9789401495462
ISBN-10: 9401495467
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Belleghem, Steven Van
Hersteller: Acc Publishing Group Ltd
Maße: 239 x 168 x 19 mm
Von/Mit: Steven Van Belleghem
Erscheinungsdatum: 29.11.2023
Gewicht: 0,54 kg
Artikel-ID: 126967262
Über den Autor
Steven Van Belleghem is an international keynote speaker. He is a part-time marketing professor at Vlerick Business School and a guest speaker at London Business School. Steven is also an entrepreneur: he is a partner of inspiration company Nexxworks and co-founder of content creation agency Snackbytes. He is a director at Plan International Belgium.
Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9789401495462
ISBN-10: 9401495467
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Belleghem, Steven Van
Hersteller: Acc Publishing Group Ltd
Maße: 239 x 168 x 19 mm
Von/Mit: Steven Van Belleghem
Erscheinungsdatum: 29.11.2023
Gewicht: 0,54 kg
Artikel-ID: 126967262
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