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Acknowledgments ix
1 Getting the Best from Employees 1
The Success Equation 2
Using This Book to Coach Successfully 14
2 The What, Why, and When of Coaching 17
What Is the Tool of Coaching? 19
Coaching versus Therapy 26
When to Coach and When Not to Coach 28
To Coach or Not to Coach—Case Studies 33
3 How to Coach and W.I.N. B.I.G.! 45
The Coaching Process 46
Coaching Questions 49
The W.I.N. B.I.G. Coaching Formula 58
Coaching Frequently Asked Questions 79
4 The Tenets of Coaching 85
Coaching Mindset 88
Coaching Actions 88
Coaching Tricks of the Trade 89
The Seven Tenets of Coaching Mindset 90
The Seven Tenets of Coaching Actions 102
The Seven Tenets of Coaching Tricks of the Trade 111
5 How Do I Use This Book? 125
Using This Book as a Resource to Coach Employees and Colleagues 127
Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching 133
Using This Book as a Tool to Coach Yourself 135
6 W.I.N. B.I.G. Questions for Specific Coaching
Situations 141
Interpersonal Problems 149
Motivation 153
Time Management 158
Dealing with Conflict 162
Clarifying Goals 167
(Lack of) Available Resources 171
Developmental Opportunities 175
Life Balance 180
Conflicting Priorities 184
Delegation 189
Increasing Confidence 193
7 W.I.N. B.I.G. Questions for Any Coaching Situation 199
Wonder about Root Cause—Discovery 200
Investigate Wants—Vision 203
Name Possible Solutions—Problem Solving 207
Build a Plan—Action 210
Insure Action—Accountability 214
Give Affirmation—Validate 218
Index 223
About the Authors 229
| Empfohlen (von): | 17 |
|---|---|
| Erscheinungsjahr: | 2008 |
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780814409824 |
| ISBN-10: | 0814409822 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Loehr, Anne
Emerson, Brian |
| Hersteller: | AMACOM |
| Maße: | 229 x 152 x 14 mm |
| Von/Mit: | Anne Loehr (u. a.) |
| Erscheinungsdatum: | 02.04.2008 |
| Gewicht: | 0,396 kg |
Acknowledgments ix
1 Getting the Best from Employees 1
The Success Equation 2
Using This Book to Coach Successfully 14
2 The What, Why, and When of Coaching 17
What Is the Tool of Coaching? 19
Coaching versus Therapy 26
When to Coach and When Not to Coach 28
To Coach or Not to Coach—Case Studies 33
3 How to Coach and W.I.N. B.I.G.! 45
The Coaching Process 46
Coaching Questions 49
The W.I.N. B.I.G. Coaching Formula 58
Coaching Frequently Asked Questions 79
4 The Tenets of Coaching 85
Coaching Mindset 88
Coaching Actions 88
Coaching Tricks of the Trade 89
The Seven Tenets of Coaching Mindset 90
The Seven Tenets of Coaching Actions 102
The Seven Tenets of Coaching Tricks of the Trade 111
5 How Do I Use This Book? 125
Using This Book as a Resource to Coach Employees and Colleagues 127
Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching 133
Using This Book as a Tool to Coach Yourself 135
6 W.I.N. B.I.G. Questions for Specific Coaching
Situations 141
Interpersonal Problems 149
Motivation 153
Time Management 158
Dealing with Conflict 162
Clarifying Goals 167
(Lack of) Available Resources 171
Developmental Opportunities 175
Life Balance 180
Conflicting Priorities 184
Delegation 189
Increasing Confidence 193
7 W.I.N. B.I.G. Questions for Any Coaching Situation 199
Wonder about Root Cause—Discovery 200
Investigate Wants—Vision 203
Name Possible Solutions—Problem Solving 207
Build a Plan—Action 210
Insure Action—Accountability 214
Give Affirmation—Validate 218
Index 223
About the Authors 229
| Empfohlen (von): | 17 |
|---|---|
| Erscheinungsjahr: | 2008 |
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780814409824 |
| ISBN-10: | 0814409822 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Loehr, Anne
Emerson, Brian |
| Hersteller: | AMACOM |
| Maße: | 229 x 152 x 14 mm |
| Von/Mit: | Anne Loehr (u. a.) |
| Erscheinungsdatum: | 02.04.2008 |
| Gewicht: | 0,396 kg |
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