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Humans are hardwired for culture, yet few companies truly understand and work with their cultures. High staff turnover, lack of collaboration, increased absenteeism and poor quality output are just some of the symptoms of a culture rejecting an organisation's business strategy or leadership. In an increasingly competitive business environment, business leaders need to understand that their organisation's culture is a key component of success.
In Above the Line, Michael Henderson offers a tried-and-tested approach to corporate culture management. Employed by organisations such as the New Zealand High Performance Olympic sports unit, Canon Australia and New Zealand Rugby, Henderson's proactive, organic approach places accountability for company culture in the hands of the employees themselves.
Above the Line will help you:
- gain insight into the importance of culture, what it is, and why it must be taken seriously
- determine the cultural health of an organisation and the steps to improve it
- examine the role of identity, values, capability, behaviour and environmental impact relating to culture
- give external providers of culture climate and engagement surveys a wide berth.
Above the Line smashes some of the well-established and costly myths about what culture is and how to work with it. It offers business leaders a faster and more effective approach to develop, nurture and leverage their own organisation's culture to achieve higher levels of staff engagement, increased customer satisfaction and improved business performance.
Humans are hardwired for culture, yet few companies truly understand and work with their cultures. High staff turnover, lack of collaboration, increased absenteeism and poor quality output are just some of the symptoms of a culture rejecting an organisation's business strategy or leadership. In an increasingly competitive business environment, business leaders need to understand that their organisation's culture is a key component of success.
In Above the Line, Michael Henderson offers a tried-and-tested approach to corporate culture management. Employed by organisations such as the New Zealand High Performance Olympic sports unit, Canon Australia and New Zealand Rugby, Henderson's proactive, organic approach places accountability for company culture in the hands of the employees themselves.
Above the Line will help you:
- gain insight into the importance of culture, what it is, and why it must be taken seriously
- determine the cultural health of an organisation and the steps to improve it
- examine the role of identity, values, capability, behaviour and environmental impact relating to culture
- give external providers of culture climate and engagement surveys a wide berth.
Above the Line smashes some of the well-established and costly myths about what culture is and how to work with it. It offers business leaders a faster and more effective approach to develop, nurture and leverage their own organisation's culture to achieve higher levels of staff engagement, increased customer satisfaction and improved business performance.
About the author xi
Acknowledgements xiii
Introduction xv
Part I: Understanding culture 1
1 What is culture? 3
2 Why organisations should take culture seriously 19
3 Aligning culture and strategy 33
Part II: Above the line culture 65
4 Above and below the line cultures 67
5 Below the line stages: dead cultures 99
6 Below the line stages: dying cultures 103
7 Below the line stages: disabled cultures 109
8 Crossing the line: a shift in perspective 119
9 Above the line cultures: stable 125
10 Above the line cultures: successful 131
11 Above the line cultures: excelling 139
12 A glimpse behind the curtain: consciousness and culture 151
Part III: Elevating culture 157
13 Cultural buoyancy devices 159
14 Leaders worth following 165
15 Work worth doing 175
16 Cultures worth contributing to 187
Part IV: Culture planning 197
17 Preparing to plan 199
18 Culture plan 1: purpose 203
19 Culture plan 2: identity 205
20 Culture plan 3: values 209
21 Culture plan 4: capability 213
22 Culture plan 5: behaviour 215
23 Culture plan 6: environment 219
24 Culture plan example 227
25 A final word of encouragement 233
26 Next steps 235
Bibliography 237
Index 239
Erscheinungsjahr: | 2014 |
---|---|
Fachbereich: | Management |
Genre: | Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Kartoniert / Broschiert |
ISBN-13: | 9780730312505 |
ISBN-10: | 073031250X |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Henderson, Michael |
Hersteller: | Wiley |
Maße: | 229 x 152 x 16 mm |
Von/Mit: | Michael Henderson |
Erscheinungsdatum: | 15.09.2014 |
Gewicht: | 0,413 kg |
About the author xi
Acknowledgements xiii
Introduction xv
Part I: Understanding culture 1
1 What is culture? 3
2 Why organisations should take culture seriously 19
3 Aligning culture and strategy 33
Part II: Above the line culture 65
4 Above and below the line cultures 67
5 Below the line stages: dead cultures 99
6 Below the line stages: dying cultures 103
7 Below the line stages: disabled cultures 109
8 Crossing the line: a shift in perspective 119
9 Above the line cultures: stable 125
10 Above the line cultures: successful 131
11 Above the line cultures: excelling 139
12 A glimpse behind the curtain: consciousness and culture 151
Part III: Elevating culture 157
13 Cultural buoyancy devices 159
14 Leaders worth following 165
15 Work worth doing 175
16 Cultures worth contributing to 187
Part IV: Culture planning 197
17 Preparing to plan 199
18 Culture plan 1: purpose 203
19 Culture plan 2: identity 205
20 Culture plan 3: values 209
21 Culture plan 4: capability 213
22 Culture plan 5: behaviour 215
23 Culture plan 6: environment 219
24 Culture plan example 227
25 A final word of encouragement 233
26 Next steps 235
Bibliography 237
Index 239
Erscheinungsjahr: | 2014 |
---|---|
Fachbereich: | Management |
Genre: | Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Kartoniert / Broschiert |
ISBN-13: | 9780730312505 |
ISBN-10: | 073031250X |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Henderson, Michael |
Hersteller: | Wiley |
Maße: | 229 x 152 x 16 mm |
Von/Mit: | Michael Henderson |
Erscheinungsdatum: | 15.09.2014 |
Gewicht: | 0,413 kg |