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Aligned to Achieve
How to Unite Your Sales and Marketing Teams Into a Single Force for Growth
Buch von Tracy Eiler (u. a.)
Sprache: Englisch

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Beschreibung

The misalignment of your sales and marketing teams does more damage than you think. The disconnect between marketing and sales goes way back in history, but the business impact is getting worse and is now directly affecting top- and bottom-line performance, according to original research. Aligned to Achieve brings both sides to the table to explore why alignment is so critical, and then provides a concrete action plan for achieving alignment in any company.

Customers don't see marketing and sales--they see a brand, which is one reason misalignment can damage growth and profits even when both departments are achieving team goals. Even if both teams use the same data, research shows the majority of teams have no idea what the other is doing and the result is lost revenue--lots of it. For the first time, two pioneering executives in marketing and sales share their firsthand experience aligning business-to-business organizations in a convenient and comprehensive road map.

Written for real-world use, it tackles the tough objections and common pitfalls to avoid along with the hands-on strategies for improving culture, process, leadership, and technology--all to drive alignment. Every topic is examined in straightforward, jargon-free language and includes insights from the authors as well as today's leading minds and studies. Illustrative case examples demonstrate how strategies unfold in actual practice, and every chapter includes a checklist of things to do, "if you do nothing else," to ensure your organization survives until it can fully align and thrive. This single resource gives you the versatility to spearhead the full alignment of any size organization--in fact, take it into the boardroom with you to confidently:

  • Create and lead sales and marketing initiatives proven to inspire teams and increase collaboration
  • Build alignment into every process at every level, from corporate leadership down
  • Optimize your technology to make customer data your company's currency for growth

The journey of today's buyer has changed as their access to information has increased; their path is no longer linear nor does it follow your sales process. If you don't adapt, you will fail. This new paradigm requires breaking down walls, sharing common goals, and effectively communicating in order to be Aligned to Achieve.

The misalignment of your sales and marketing teams does more damage than you think. The disconnect between marketing and sales goes way back in history, but the business impact is getting worse and is now directly affecting top- and bottom-line performance, according to original research. Aligned to Achieve brings both sides to the table to explore why alignment is so critical, and then provides a concrete action plan for achieving alignment in any company.

Customers don't see marketing and sales--they see a brand, which is one reason misalignment can damage growth and profits even when both departments are achieving team goals. Even if both teams use the same data, research shows the majority of teams have no idea what the other is doing and the result is lost revenue--lots of it. For the first time, two pioneering executives in marketing and sales share their firsthand experience aligning business-to-business organizations in a convenient and comprehensive road map.

Written for real-world use, it tackles the tough objections and common pitfalls to avoid along with the hands-on strategies for improving culture, process, leadership, and technology--all to drive alignment. Every topic is examined in straightforward, jargon-free language and includes insights from the authors as well as today's leading minds and studies. Illustrative case examples demonstrate how strategies unfold in actual practice, and every chapter includes a checklist of things to do, "if you do nothing else," to ensure your organization survives until it can fully align and thrive. This single resource gives you the versatility to spearhead the full alignment of any size organization--in fact, take it into the boardroom with you to confidently:

  • Create and lead sales and marketing initiatives proven to inspire teams and increase collaboration
  • Build alignment into every process at every level, from corporate leadership down
  • Optimize your technology to make customer data your company's currency for growth

The journey of today's buyer has changed as their access to information has increased; their path is no longer linear nor does it follow your sales process. If you don't adapt, you will fail. This new paradigm requires breaking down walls, sharing common goals, and effectively communicating in order to be Aligned to Achieve.

Über den Autor

TRACY EILER has been driving marketing strategy at technology companies for 25 years. She is the chief marketing officer at InsideView, where she leads the company's end-to-end marketing strategy to help sales and marketing leaders grow revenue. Tracy was recently named a B2B Demand Marketing Game Changer, and included in the Top 20 Women to Watch in Sales Lead Management, and Top 30 Most Influential Women in B2B Marketing Technology.

ANDREA AUSTIN has been building high-performance, customer-focused teams that capture sustainable growth for over 20 [...] is the vice president of enterprise sales at InsideView, where her passion for collaboration fosters a climate that inspires sales and customer success teams to challenge the status-quo. Andrea has been named a leading sales mentor by Women in Sales North America.

Inhaltsverzeichnis

Foreword xi

Chapter 1 Why Align? 1

Misalignment Stalls Your Path to Growth 2

Misalignment Leads to Mistrust and Hostility 3

Here's What We've Seen-and Why We're Devoted to Changing It 5

Misalignment Is Getting Worse and Here's Why 13

What It Takes to Align 15

What to Expect from This Book 18

Chapter 2 Get Those Cultural Obstacles out of Your Way 19

Alignment Must Be a CEO-Driven Initiative 20

Recognize Your Differences as You Build Your Alignment Strategy 25

Get Ready for These Common Objections to Alignment 34

Translating Culture into Growth-Driving Behaviors 42

If You Do Nothing Else About Culture, Do These Things 45

Chapter 3 Build Alignment into Every Process 47

Process Is Where Your Culture Hits the Road (It's a Bumpy One) 48

Creating Your Customer Engagement Strategy 48

Alignment Process Fundamentals 52

Don't Just Change Processes, Rebuild Them to Support Alignment 54

If You Do Nothing Else About Process, Do These Things 71

Chapter 4 An Aligned Organization Requires a Different Kind of Leader 73

Is Alignment Obvious or Is It a Stretch Goal? 74

Attributes of an Aligned Leader 75

What Makes a Good Leader in an Aligned Organization? 87

If You Do Nothing Else About Leadership, Do These Things 92

Chapter 5 Data Is the Great Equalizer of Alignment 93

More Data from More Sources 94

Data Is the Currency of Growth 99

Determining Data's Value 102

Maintaining Your Data's Health 106

Establish Your Starting Point 107

Data's Role across the Customer Journey 112

Data Is the Great Equalizer 117

If You Do Nothing Else About Data, Do These Things 118

Chapter 6 Push Alignment Beyond Sales and Marketing and into the CIO's Office 119

Technology Is Shifting Faster than You 120

View Technology as a Tool, Not a Silver Bullet 123

Technology Should Support Your Data Strategy 123

Keep Your Eye on Alignment 125

Building an Alignment-Optimized Tech Stack 130

Getting Your Budget In Order 135

Remember That Technology Should Enable, Not Detract 135

Where IT Fits in an Aligned Organization 136

Collusion Is Such a Dirty Word, but It Works 140

If You Do Nothing Else About Technology, Do These Things 141

Chapter 7 Cracking the Code of Alignment 143

Uncovering the Roots of Misalignment 144

Challenges to Alignment 146

What Separates Alignment Leaders and Laggards 147

At Least We Can All Be Friends 153

If You Do Nothing Else About Understanding Your Misalignment, Do These Things 155

Chapter 8 Leading-Edge Concepts for Reaching Complete Alignment 157

Prepare for What's Next 158

Prediction #1-The Rise of the Consultative Seller 159

Prediction #2-Millennials Have a Major Impact 161

Prediction #3-Cross-Training Becomes Imperative 162

Prediction #4-Academia Catches Up 166

Prediction #5-Marketing Compensation Gets Tied to Pipeline 166

Prediction #6-Account-Based Everything Becomes a Top Priority 167

Prediction #7-Customer Data Strategy Rises in Importance 170

Expect Alignment to Continue Its Expansion 172

Prepare Your Team for Tomorrow, but Start Cheering Them on Today 173

If You Do Nothing Else About Alignment, Do These Things 174

Acknowledgments 177

Index 179

Details
Erscheinungsjahr: 2016
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: Gebunden
ISBN-13: 9781119291756
ISBN-10: 1119291755
Sprache: Englisch
Einband: Gebunden
Autor: Eiler, Tracy
Austin, Andrea
Hersteller: Wiley
Maße: 222 x 145 x 15 mm
Von/Mit: Tracy Eiler (u. a.)
Erscheinungsdatum: 26.09.2016
Gewicht: 0,401 kg
Artikel-ID: 103897444
Über den Autor

TRACY EILER has been driving marketing strategy at technology companies for 25 years. She is the chief marketing officer at InsideView, where she leads the company's end-to-end marketing strategy to help sales and marketing leaders grow revenue. Tracy was recently named a B2B Demand Marketing Game Changer, and included in the Top 20 Women to Watch in Sales Lead Management, and Top 30 Most Influential Women in B2B Marketing Technology.

ANDREA AUSTIN has been building high-performance, customer-focused teams that capture sustainable growth for over 20 [...] is the vice president of enterprise sales at InsideView, where her passion for collaboration fosters a climate that inspires sales and customer success teams to challenge the status-quo. Andrea has been named a leading sales mentor by Women in Sales North America.

Inhaltsverzeichnis

Foreword xi

Chapter 1 Why Align? 1

Misalignment Stalls Your Path to Growth 2

Misalignment Leads to Mistrust and Hostility 3

Here's What We've Seen-and Why We're Devoted to Changing It 5

Misalignment Is Getting Worse and Here's Why 13

What It Takes to Align 15

What to Expect from This Book 18

Chapter 2 Get Those Cultural Obstacles out of Your Way 19

Alignment Must Be a CEO-Driven Initiative 20

Recognize Your Differences as You Build Your Alignment Strategy 25

Get Ready for These Common Objections to Alignment 34

Translating Culture into Growth-Driving Behaviors 42

If You Do Nothing Else About Culture, Do These Things 45

Chapter 3 Build Alignment into Every Process 47

Process Is Where Your Culture Hits the Road (It's a Bumpy One) 48

Creating Your Customer Engagement Strategy 48

Alignment Process Fundamentals 52

Don't Just Change Processes, Rebuild Them to Support Alignment 54

If You Do Nothing Else About Process, Do These Things 71

Chapter 4 An Aligned Organization Requires a Different Kind of Leader 73

Is Alignment Obvious or Is It a Stretch Goal? 74

Attributes of an Aligned Leader 75

What Makes a Good Leader in an Aligned Organization? 87

If You Do Nothing Else About Leadership, Do These Things 92

Chapter 5 Data Is the Great Equalizer of Alignment 93

More Data from More Sources 94

Data Is the Currency of Growth 99

Determining Data's Value 102

Maintaining Your Data's Health 106

Establish Your Starting Point 107

Data's Role across the Customer Journey 112

Data Is the Great Equalizer 117

If You Do Nothing Else About Data, Do These Things 118

Chapter 6 Push Alignment Beyond Sales and Marketing and into the CIO's Office 119

Technology Is Shifting Faster than You 120

View Technology as a Tool, Not a Silver Bullet 123

Technology Should Support Your Data Strategy 123

Keep Your Eye on Alignment 125

Building an Alignment-Optimized Tech Stack 130

Getting Your Budget In Order 135

Remember That Technology Should Enable, Not Detract 135

Where IT Fits in an Aligned Organization 136

Collusion Is Such a Dirty Word, but It Works 140

If You Do Nothing Else About Technology, Do These Things 141

Chapter 7 Cracking the Code of Alignment 143

Uncovering the Roots of Misalignment 144

Challenges to Alignment 146

What Separates Alignment Leaders and Laggards 147

At Least We Can All Be Friends 153

If You Do Nothing Else About Understanding Your Misalignment, Do These Things 155

Chapter 8 Leading-Edge Concepts for Reaching Complete Alignment 157

Prepare for What's Next 158

Prediction #1-The Rise of the Consultative Seller 159

Prediction #2-Millennials Have a Major Impact 161

Prediction #3-Cross-Training Becomes Imperative 162

Prediction #4-Academia Catches Up 166

Prediction #5-Marketing Compensation Gets Tied to Pipeline 166

Prediction #6-Account-Based Everything Becomes a Top Priority 167

Prediction #7-Customer Data Strategy Rises in Importance 170

Expect Alignment to Continue Its Expansion 172

Prepare Your Team for Tomorrow, but Start Cheering Them on Today 173

If You Do Nothing Else About Alignment, Do These Things 174

Acknowledgments 177

Index 179

Details
Erscheinungsjahr: 2016
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: Gebunden
ISBN-13: 9781119291756
ISBN-10: 1119291755
Sprache: Englisch
Einband: Gebunden
Autor: Eiler, Tracy
Austin, Andrea
Hersteller: Wiley
Maße: 222 x 145 x 15 mm
Von/Mit: Tracy Eiler (u. a.)
Erscheinungsdatum: 26.09.2016
Gewicht: 0,401 kg
Artikel-ID: 103897444
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