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Cover: 9780230229969 | Applied Conversation Analysis | C. Antaki | Taschenbuch | Paperback
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Applied Conversation Analysis
Intervention and Change in Institutional Talk
Taschenbuch von C. Antaki
Sprache: Englisch

94,80 €*

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Beschreibung
Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.
Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.
Über den Autor
PAUL DREW, University of York, York, UK
MARIA EGBERT, University of Southern Denmark, Sønderborg, Denmark
W. M. FINLAY, Lancaster University, Lancaster, UK
JEREMY FREESE, Northwestern University, Evanston, USA
JOHN HERITAGE, University of California at los Angeles, USA
ANNIE IRVINE, University of York, York, UK
CELIA KITZINGER, University of York, York, UK
JOYCE LAMERICHS, Vrije Universiteit, Amsterdam, the Netherlands
DOUGLAS W. MAYNARD, University of Wisconsin, Madison, USA
ANSSI PERÄKYLÄ, Helsinki University, Helsinki, Finland
JEFFREY D. ROBINSON, Portland State University, Oregon, USA
ROY SAINSBURY, University of York, York, UK
NORA CATE SCHAEFFER, University of Wisconsin, Madison, USA
ELIZABETH STOKOE, Loughborough University, Loughborough, UK
HEDWIG TE MOLDER, Wageningen University, Wageningen, The Netherlands
MERRAN TOERIEN, University of York, York, UK
CHRIS WALTON, Lancaster University, Lancaster, UK
RAY WILKINSON, University of Manchester, Manchester, UK
SUE WILKINSON, Loughborough University, Loughborough, UK
Zusammenfassung
Conversation Analysis reveals how we perform actions through talk, and its application shows how communication between practitioners and their clients can be analysed and improved
Inhaltsverzeichnis
Series Preface Acknowledgements List of Contributors Notation Applied Conversation Analysis: From Explication to Intervention; C.Antaki 'Some' vs 'Any' Medical Worries: Encouraging Patients to Reveal Their Unmet Concerns; J.Heritage & J.D.Robinson Changing Interactional Behaviour: Using Conversation Analysis in Intervention Programmes for Aphasic Conversation; R.Wilkinson Improving Response Rates in Telephone Interviews; D.W.Maynard , J.Freese & N.C.Schaeffer Improving Ethnic Monitoring on a Telephone Helpline; S.Wilkinson Working with Childbirth Helplines: The Contributions and Limitations of Conversation Analysis; C.Kitzinger Simulated Interaction and Communication Skills Training: The 'Conversation Analytic Role-Play Method'; E.Stokoe Should Mandatory Jobseeker Interviews Be Personalised? The Politics of Using Conversation Analysis to Make Effective Practice Recommendations; M.Toerien, A.Irvine, [...] & R.Sainsbury Giving Feedback to Care Staff About Offering Choices to People with Intellectual Disabilities; W.M.Finlay, C.Walton & C.Antaki Reflecting on Your Own Talk: The Discursive Action Method at Work; J.Lamerichs & [...] Molder Conversation Analysis Applied to User Centered Design: A Study of Who 'The User' Is; M.Egbert A Psychoanalyst's Reflection on Conversation Analysis's Contribution to His Own Therapeutic Talk; A.Perakyla References Index
Details
Erscheinungsjahr: 2011
Genre: Allg. & vergl. Sprachwissenschaft, Importe
Rubrik: Sprachwissenschaft
Medium: Taschenbuch
Reihe: Palgrave Advances in Language and Linguistics
Inhalt: xii
286 S.
ISBN-13: 9780230229969
ISBN-10: 0230229964
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Redaktion: Antaki, C.
Herausgeber: C Antaki
Hersteller: Palgrave Macmillan
Palgrave Macmillan UK
Palgrave Advances in Language and Linguistics
Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com
Maße: 229 x 152 x 16 mm
Von/Mit: C. Antaki
Erscheinungsdatum: 04.10.2011
Gewicht: 0,421 kg
Artikel-ID: 107056731
Über den Autor
PAUL DREW, University of York, York, UK
MARIA EGBERT, University of Southern Denmark, Sønderborg, Denmark
W. M. FINLAY, Lancaster University, Lancaster, UK
JEREMY FREESE, Northwestern University, Evanston, USA
JOHN HERITAGE, University of California at los Angeles, USA
ANNIE IRVINE, University of York, York, UK
CELIA KITZINGER, University of York, York, UK
JOYCE LAMERICHS, Vrije Universiteit, Amsterdam, the Netherlands
DOUGLAS W. MAYNARD, University of Wisconsin, Madison, USA
ANSSI PERÄKYLÄ, Helsinki University, Helsinki, Finland
JEFFREY D. ROBINSON, Portland State University, Oregon, USA
ROY SAINSBURY, University of York, York, UK
NORA CATE SCHAEFFER, University of Wisconsin, Madison, USA
ELIZABETH STOKOE, Loughborough University, Loughborough, UK
HEDWIG TE MOLDER, Wageningen University, Wageningen, The Netherlands
MERRAN TOERIEN, University of York, York, UK
CHRIS WALTON, Lancaster University, Lancaster, UK
RAY WILKINSON, University of Manchester, Manchester, UK
SUE WILKINSON, Loughborough University, Loughborough, UK
Zusammenfassung
Conversation Analysis reveals how we perform actions through talk, and its application shows how communication between practitioners and their clients can be analysed and improved
Inhaltsverzeichnis
Series Preface Acknowledgements List of Contributors Notation Applied Conversation Analysis: From Explication to Intervention; C.Antaki 'Some' vs 'Any' Medical Worries: Encouraging Patients to Reveal Their Unmet Concerns; J.Heritage & J.D.Robinson Changing Interactional Behaviour: Using Conversation Analysis in Intervention Programmes for Aphasic Conversation; R.Wilkinson Improving Response Rates in Telephone Interviews; D.W.Maynard , J.Freese & N.C.Schaeffer Improving Ethnic Monitoring on a Telephone Helpline; S.Wilkinson Working with Childbirth Helplines: The Contributions and Limitations of Conversation Analysis; C.Kitzinger Simulated Interaction and Communication Skills Training: The 'Conversation Analytic Role-Play Method'; E.Stokoe Should Mandatory Jobseeker Interviews Be Personalised? The Politics of Using Conversation Analysis to Make Effective Practice Recommendations; M.Toerien, A.Irvine, [...] & R.Sainsbury Giving Feedback to Care Staff About Offering Choices to People with Intellectual Disabilities; W.M.Finlay, C.Walton & C.Antaki Reflecting on Your Own Talk: The Discursive Action Method at Work; J.Lamerichs & [...] Molder Conversation Analysis Applied to User Centered Design: A Study of Who 'The User' Is; M.Egbert A Psychoanalyst's Reflection on Conversation Analysis's Contribution to His Own Therapeutic Talk; A.Perakyla References Index
Details
Erscheinungsjahr: 2011
Genre: Allg. & vergl. Sprachwissenschaft, Importe
Rubrik: Sprachwissenschaft
Medium: Taschenbuch
Reihe: Palgrave Advances in Language and Linguistics
Inhalt: xii
286 S.
ISBN-13: 9780230229969
ISBN-10: 0230229964
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Redaktion: Antaki, C.
Herausgeber: C Antaki
Hersteller: Palgrave Macmillan
Palgrave Macmillan UK
Palgrave Advances in Language and Linguistics
Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com
Maße: 229 x 152 x 16 mm
Von/Mit: C. Antaki
Erscheinungsdatum: 04.10.2011
Gewicht: 0,421 kg
Artikel-ID: 107056731
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