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The fun and easy way to say and do the right thing in all business situations
Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.
Discover how to:
* Make a great first impression
* Practice proper online etiquette
* Build your verbal and written skills
* Deal with difficult personalities
* Become a well-mannered traveler
The fun and easy way to say and do the right thing in all business situations
Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.
Discover how to:
* Make a great first impression
* Practice proper online etiquette
* Build your verbal and written skills
* Deal with difficult personalities
* Become a well-mannered traveler
Part I: Conducting Yourself Gracefully in the Business World.
Chapter 1: Displaying Good Manners at Work.
Chapter 2: Making a Positive Impression on the Job.
Chapter 3: Working in a Diverse Environment.
Chapter 4: Look Sharp! Creating Professional Style and Presence.
Part II: Building Better Communication Skills.
Chapter 5: The Art of Meeting and Greeting.
Chapter 6: Making Polite Conversation.
Chapter 7: Improving Your Telephone Manners.
Chapter 8: Sharpening Your Written Communication Skills.
Chapter 9: Keeping Up with Electronic Etiquette.
Part III: Behaving in the Boardroom and Beyond.
Chapter 10: Minding Your Meeting Manners.
Chapter 11: Engaging in Business Meals and Parties.
Chapter 12: Mastering Dining Etiquette.
Chapter 13: Attending Conferences, Trade Shows, and Special Events.
Chapter 14: Taking Part in a Variety of Social Off-Site Activities.
Chapter 15: Marking Life's Major Events and Passages.
Part IV: Overcoming Work-Related Challenges.
Chapter 16: Coming to Terms with Difficult People.
Chapter 17: Managing Office Conflict.
Chapter 18: Managing Ethical Dilemmas at Work.
Chapter 19: Handling Sexuality in the Workplace.
Part V: Doing Business on a Global Scale.
Chapter 20: Pack Your Manners! Traveling for Business.
Chapter 21: Now You've Arrived: Adapting to a New World.
Chapter 22: Crossing Cultural Lines: Your Passport for Success.
Part VI: The Part of Tens.
Chapter 23: Nearly Ten College-to-Career Etiquette Tips.
Chapter 24: Ten Tips for Impressive Job Interviews.
Index.
| Erscheinungsjahr: | 2008 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | 368 S. |
| ISBN-13: | 9780470147092 |
| ISBN-10: | 0470147091 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Fox, Sue |
| Auflage: | 2nd edition |
| Hersteller: |
Wiley
John Wiley & Sons |
| Maße: | 233 x 187 x 21 mm |
| Von/Mit: | Sue Fox |
| Erscheinungsdatum: | 01.05.2008 |
| Gewicht: | 0,535 kg |
Part I: Conducting Yourself Gracefully in the Business World.
Chapter 1: Displaying Good Manners at Work.
Chapter 2: Making a Positive Impression on the Job.
Chapter 3: Working in a Diverse Environment.
Chapter 4: Look Sharp! Creating Professional Style and Presence.
Part II: Building Better Communication Skills.
Chapter 5: The Art of Meeting and Greeting.
Chapter 6: Making Polite Conversation.
Chapter 7: Improving Your Telephone Manners.
Chapter 8: Sharpening Your Written Communication Skills.
Chapter 9: Keeping Up with Electronic Etiquette.
Part III: Behaving in the Boardroom and Beyond.
Chapter 10: Minding Your Meeting Manners.
Chapter 11: Engaging in Business Meals and Parties.
Chapter 12: Mastering Dining Etiquette.
Chapter 13: Attending Conferences, Trade Shows, and Special Events.
Chapter 14: Taking Part in a Variety of Social Off-Site Activities.
Chapter 15: Marking Life's Major Events and Passages.
Part IV: Overcoming Work-Related Challenges.
Chapter 16: Coming to Terms with Difficult People.
Chapter 17: Managing Office Conflict.
Chapter 18: Managing Ethical Dilemmas at Work.
Chapter 19: Handling Sexuality in the Workplace.
Part V: Doing Business on a Global Scale.
Chapter 20: Pack Your Manners! Traveling for Business.
Chapter 21: Now You've Arrived: Adapting to a New World.
Chapter 22: Crossing Cultural Lines: Your Passport for Success.
Part VI: The Part of Tens.
Chapter 23: Nearly Ten College-to-Career Etiquette Tips.
Chapter 24: Ten Tips for Impressive Job Interviews.
Index.
| Erscheinungsjahr: | 2008 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | 368 S. |
| ISBN-13: | 9780470147092 |
| ISBN-10: | 0470147091 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Fox, Sue |
| Auflage: | 2nd edition |
| Hersteller: |
Wiley
John Wiley & Sons |
| Maße: | 233 x 187 x 21 mm |
| Von/Mit: | Sue Fox |
| Erscheinungsdatum: | 01.05.2008 |
| Gewicht: | 0,535 kg |
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