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Cover: 9781737446606 | Deploy Empathy | A Practical Guide to Interviewing Customers | Hansen
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Deploy Empathy
A Practical Guide to Interviewing Customers
Taschenbuch von Michele Hansen
Sprache: Englisch

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Beschreibung
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.

Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.

By the end of this book, you'll be able to interview customers and potential customers with confidence.
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.

Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.

By the end of this book, you'll be able to interview customers and potential customers with confidence.
Über den Autor
Michele Hansen is the co-founder of a software-as-a-service company, Geocodio. Prior to being an entrepreneur, Michele was a product manager. Michele is a frequent guest on podcasts and conference speaker. Originally from the US, she now lives in the Danish countryside. You can subscribe to the Deploy Empathy newsletter at [...]
Details
Erscheinungsjahr: 2021
Fachbereich: Werbung & Marketing
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9781737446606
ISBN-10: 173744660X
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Hansen, Michele
Hersteller: Dotsquare LLC
Maße: 229 x 152 x 18 mm
Von/Mit: Michele Hansen
Erscheinungsdatum: 01.08.2021
Gewicht: 0,471 kg
Artikel-ID: 120650783
Über den Autor
Michele Hansen is the co-founder of a software-as-a-service company, Geocodio. Prior to being an entrepreneur, Michele was a product manager. Michele is a frequent guest on podcasts and conference speaker. Originally from the US, she now lives in the Danish countryside. You can subscribe to the Deploy Empathy newsletter at [...]
Details
Erscheinungsjahr: 2021
Fachbereich: Werbung & Marketing
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9781737446606
ISBN-10: 173744660X
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Hansen, Michele
Hersteller: Dotsquare LLC
Maße: 229 x 152 x 18 mm
Von/Mit: Michele Hansen
Erscheinungsdatum: 01.08.2021
Gewicht: 0,471 kg
Artikel-ID: 120650783
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