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Enterprise Service Management (ESM)
The art of ESM in the era of AI, blockchain and metaverse
Taschenbuch von Enamul Haque
Sprache: Englisch

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Beschreibung
Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment.

This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM.

You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.
Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment.

This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM.

You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.
Details
Erscheinungsjahr: 2023
Genre: Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
ISBN-13: 9781447826613
ISBN-10: 1447826612
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Haque, Enamul
Hersteller: Lulu.com
Maße: 229 x 152 x 11 mm
Von/Mit: Enamul Haque
Erscheinungsdatum: 24.02.2023
Gewicht: 0,276 kg
Artikel-ID: 126683890
Details
Erscheinungsjahr: 2023
Genre: Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
ISBN-13: 9781447826613
ISBN-10: 1447826612
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Haque, Enamul
Hersteller: Lulu.com
Maße: 229 x 152 x 11 mm
Von/Mit: Enamul Haque
Erscheinungsdatum: 24.02.2023
Gewicht: 0,276 kg
Artikel-ID: 126683890
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