MANFRED KETS DE VRIES brings a different view to the much-studied subjects of leadership and the psychological dimensions of individual and organizational change. His specific areas of interest are leadership (the "bright" and "dark" side), entrepreneurship, career dynamics, talentmanagement, family business, cross-cultural management, succession planning, organizational and individual stress, C-suite team building, executive coaching, organizational development, transformation management, and management consulting.

The Distinguished Clinical Professor of Leadership Development and Organizational Change at INSEAD, he is Program Director of INSEAD's top management program, "The Challenge of Leadership: Creating Reflective Leaders," and the Founder of INSEAD's Executive Master Program in Change Management. He was also the Founder-Director of INSEAD's Global Leadership Center. As an educator, he received INSEAD's distinguished teacher award six times. The Financial Times, Le Capital, Wirtschaftswoche, El País, and The Economist have rated Manfred Kets de Vries among the world's leading management thinkers and among the most influential contributors to human resource management.

Kets de Vries works as a consultant on organizational design/transformation and strategic human resource management for companies worldwide. As an educator and consultant, he has worked in more than forty countries. In his role as a consultant, he is also the founder-chairman of the Kets de Vries Institute (KDVI), a boutique strategic leadership development consulting firm.

Preface vii

1 Not knowing 1

2 Beyond book knowledge 19

3 Wisdom and sorrow 37

4 The Golden Rule 51

5 Forgiveness 61

6 Envy 73

7 Greed 85

8 Listening 95

9 Choose your battles wisely 109

10 Courage 121

11 Happiness 135

12 Conclusion 151

About the Author 159

Index 163