GILBERT J.B. PROBST is Professor for organizational behaviour and management and Director of the MBA programme at the University of Geneva, Switzerland. He obtained his PhD as well as his habilitation in business administration from the University of St Gallen, Switzerland where he was also a lecturer and Vice President of the Institute of Management. As a visiting faculty member Professor Probst taught at The Wharton School of the University of Pennsylvania, Philadelphia, as well as at the International Management Institute (IMI) in Geneva. Professor Probst is on the board of a number of companies including Kuoni Travel, Holderbank and Alu Menziken Holding. He is also the President of the board of Swiss Top Executive Training (SKU). He is a consultant for various major companies such as ABB, Hewlett Packard, Siemens, Winterhur Insurance, Deutsche Bank, UBS and is the author and co-author of a number of books and journals. His publications deal with the subjects Learning Organizations, Knowledge Management, Systemic Approaches to Management, Thinking in Networks and Structuring of Organizations.

STEFFEN RAUB (Dipl.-Kfm., diplomé ESSEC) holds a PhD in Management from the University of Geneva. He is currently an Assistant Professor at the School of Management, Asian Institute of Technology in Bangkok, Thailand. His research, teaching and consulting focus on knowledge in organizations and the management of change. He is a founding partner of the Geneva Knowledge Group.

DR KAI ROMHARDT is an independent author, moderator, management trainer, and consultant in the field of knowledge management. He holds an lic. oec. (HSG) from the University of St Gallen, and a PhD from the University of Geneva. He has worked as a consultant for McKinsey Co. and has directed projects for Swisscom, UBS, and Siemens as a partner of the Geneva Knowledge Group.

Managing Knowledge: The Challenge.

The Company's Knowledge Base.

Building Blocks of Knowledge Management.

Defining Knowledge Goals.

Identifying Knowledge.

Acquiring Knowledge.

Developing Knowledge.

Sharing and Distributing Knowledge.

Using Knowledge.

Preserving Knowledge.

Measuring Knowledge.

Incorporating Knowledge Management.

Getting Started.

First Experiences of Implementation.

Appendices.

Notes.

Bibliography.

Index.