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Cover: 9780123848697 | Observing the User Experience: A Practitioner's Guide to User Research
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Observing the User Experience
A Practitioner's Guide to User Research
Taschenbuch von Elizabeth Goodman (u. a.)
Sprache: Englisch

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Beschreibung
There are many aspects of good usability engineering already in practice, and many libraries of information about how to design better products. However, none of them will work unless designers bridge the gap between who they imagine the users of their products are and who those users really are. This book offers a toolbox full of techniques to help designers gain an understanding of how the user will use the product being designed. It helps designers "walk in the shoes" of the user. This book provides in-depth coverage of 13 usability research techniques that will provide a basis for developing better products for Web users, software users, and just about anyone who comes in contact with a computer or cell phone.
There are many aspects of good usability engineering already in practice, and many libraries of information about how to design better products. However, none of them will work unless designers bridge the gap between who they imagine the users of their products are and who those users really are. This book offers a toolbox full of techniques to help designers gain an understanding of how the user will use the product being designed. It helps designers "walk in the shoes" of the user. This book provides in-depth coverage of 13 usability research techniques that will provide a basis for developing better products for Web users, software users, and just about anyone who comes in contact with a computer or cell phone.
Über den Autor
Elizabeth Goodman has taught user experience research and tangible interaction design at the University of California, Berkeley and site-specific art practice at the San Francisco Art Institute. She has also worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo and speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. She received her PhD from the School of Information at the University of California, Berkeley in fall 2013. During graduate school, her scholarly research on interaction design practice was supported by a National Science Foundation Graduate Fellowship and an Intel PhD Fellowship
Inhaltsverzeichnis
Part I: Why Research is Good and How It Fits Into Product Development
1. Typhoon: A Fable
2. Do a Usability Test Now!
3. Balancing Needs Through Iterative Development
4. The User Experience

Part II: User Experience Research Techniques
5. The Research Plan
6. Universal tools: Recruiting and Interviewing
7. User Profiles
8. Contextual Inquiry, Task Analysis, Card Sorting
9. Focus Groups
10. Usability Tests
11. Surveys
12. Ongoing Relationship
13. Log Files and Customer Support
14. Competitive Research
15. Others' Hard Work: Published Information and Consultants
16. Emerging Techniques

Part III: Communicating Results
17. Reports and Presentations
18. Creating a User-Centered Corporate Culture

Appendices
A. The Budget Research Lab
B. Common Survey Questions
C. Observer Instructions
Details
Erscheinungsjahr: 2012
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780123848697
ISBN-10: 0123848695
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Goodman, Elizabeth
Kuniavsky, Mike
Auflage: 2nd Revised edition
Hersteller: Elsevier Science
Verantwortliche Person für die EU: Produktsicherheitsverantwortliche/r, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 236 x 191 x 32 mm
Von/Mit: Elizabeth Goodman (u. a.)
Erscheinungsdatum: 07.09.2012
Gewicht: 1,209 kg
Artikel-ID: 121047542
Über den Autor
Elizabeth Goodman has taught user experience research and tangible interaction design at the University of California, Berkeley and site-specific art practice at the San Francisco Art Institute. She has also worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo and speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. She received her PhD from the School of Information at the University of California, Berkeley in fall 2013. During graduate school, her scholarly research on interaction design practice was supported by a National Science Foundation Graduate Fellowship and an Intel PhD Fellowship
Inhaltsverzeichnis
Part I: Why Research is Good and How It Fits Into Product Development
1. Typhoon: A Fable
2. Do a Usability Test Now!
3. Balancing Needs Through Iterative Development
4. The User Experience

Part II: User Experience Research Techniques
5. The Research Plan
6. Universal tools: Recruiting and Interviewing
7. User Profiles
8. Contextual Inquiry, Task Analysis, Card Sorting
9. Focus Groups
10. Usability Tests
11. Surveys
12. Ongoing Relationship
13. Log Files and Customer Support
14. Competitive Research
15. Others' Hard Work: Published Information and Consultants
16. Emerging Techniques

Part III: Communicating Results
17. Reports and Presentations
18. Creating a User-Centered Corporate Culture

Appendices
A. The Budget Research Lab
B. Common Survey Questions
C. Observer Instructions
Details
Erscheinungsjahr: 2012
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780123848697
ISBN-10: 0123848695
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Goodman, Elizabeth
Kuniavsky, Mike
Auflage: 2nd Revised edition
Hersteller: Elsevier Science
Verantwortliche Person für die EU: Produktsicherheitsverantwortliche/r, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 236 x 191 x 32 mm
Von/Mit: Elizabeth Goodman (u. a.)
Erscheinungsdatum: 07.09.2012
Gewicht: 1,209 kg
Artikel-ID: 121047542
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