Wouter Van Dooren is Associate Professor of Public Administration at the research group Public Administration & Management of the Department of Political Science, University of Antwerp, Belgium. Research interests include performance measurement and management, the political dimensions of public administration, accountability and participation.

Geert Bouckaert is Professor at the Public Governance Institute of the KU Leuven, Belgium, and Visiting Professor at the University of Potsdam, Germany. He is President of the International Institute of Administrative Sciences (IIAS) (2013-16) and was the President of the European Group for Public Administration (EGPA) (2004-10).

John Halligan is Professor of Public Administration, Institute for Governance and Policy Analysis, University of Canberra, Australia. His research interests are comparative public governance and management, performance management and public sector reform.

1.Introduction 2.Defining the Concepts [...] History of Performance Management 4.Performance Measurement 5.Incorporation of Performance Information [...] Use of Performance Information [...] [...]-use [...] Effects of Using Performance Information [...] Future of Performance Management