Julien C. Mirivel is professor of applied communication at the University of Arkansas at Little Rock. He has served as director of the Academy for Teaching and Learning Excellence, as chair of the Department of Criminal Justice, and as associate dean and dean of the College of Social Sciences & Communication. He is the author of two books: The Art of Positive Communication: Theory and Practice and How Communication Scholars Think and Act: A Lifespan Perspective. He has delivered hundreds of presentations with clients such as Heifer International, Garver Engineering, Mount Royal University, University of Michigan Ross School of Business, DataPath, and the University of Arkansas Medical Sciences.

Alex Lyon is professor of communication at the State University of New York, Brockport. His teaching and research all focus on the overlapping areas of organizational communication and leadership. He is the author of Courageous Organizational Communication Case Studies. For the last two decades, he has done workshops, consulting, and speaking for numerous brand-name clients such as Nike, Google, Visa, Center for Homeland Defense and Security, and others. His consulting, writing, and teaching is presented on his YouTube channel: Communication Coach Alex Lyon.

Contents

Preface

Chapter 1: Positive Communication for Leaders

Chapter 2 : Greet to Invite a Human Connection

Chapter 3: Ask to Discover More

Chapter 4: Compliment to Affect Personal Growth

Chapter 5 : Disclose to Deepen Relationships

Chapter 6 : Encourage to Give Support

Chapter 7 : Listen to Transcend Difference

Chapter 8: Inspire Unity and Effect Change

About the Authors