Preface; Transcript notation; 1. Introduction John Heritage and J. Maxwell Atkinson; Part I. Orientations: 2. Notes on methodology Harvey Sacks; 3. On some questions and ambiguities in conversation Emanuel A. Schegloff; Part II. Preference Organization: 4. Agreeing and disagreeing with assessments: some features of preferred/dispreferred turn shapes Anita Pomerantz; 5. Subsequent versions of invitations, offers, requests, and proposals, dealing with potential or actual rejection Judy Davidson; 6. Speakers' reportings in invitation sequences Paul Drew; 7. Pursuing a response Anita Pomerantz; Part III. Topic Organization: 8. Generating topic: the use of topic initial elicitors Graham Button and Neil Casey; 9. On stepwise transition from talk about a trouble to inappropriately next-positioned matters Gail Jefferson; Part IV. The Integration of Talk With Nonvocal Activities: 10. Notes on story structure and the organization of participation Charles Goodwin; 11. Talk and recipiency: sequential organization in speech and body movement Christian Health; 12. On some gestures' relation to talk Emanuel A. Schegloff; Part V. Aspects of Response: 13. A change-of-state token and aspects of its sequential placement John Heritage; 14. On the organization of laughter in talk about troubles Gail Jefferson; 15. Public speaking and audience responses: some techniques for inviting applause J. Maxwell Atkinson; Part VI. Everyday Activities as Sociological Phenomena: 16. On doing 'being ordinary' Harvey Sacks; References; Subject index; Index of names.