Nigel Paine is a change-focused leader with a worldwide reputation and extensive experience in leadership and consultancy. As the Head of Training and Development at BBC, he built one of the most successful learning and development operations in the UK. He now runs his own consultancy, which focuses on leadership, creativity, innovation and e-learning, working with companies in Europe, Brazil, Australia and the US. He is an academic director and member of the international advisory board at the University of Pennsylvania, board member of Management Issues and a Masie Learning Fellow.

Provides a unique insight into the future of learning.

Acknowledgements

Introduction Part One The Manifesto for Change

01 The changing context for learningKaty's story
The changing workplace: who cares about an engaged workforce?
The workplace and performance
Technology and the workplace
Performance cultures
Change at work
Where to start?02 Work is changingThe workplace and the work space
What is work?
What are the implications for the leader of learning?
Conclusions03 The learning leader role is changingFive learning leader case studiesPart Two New Ideas for Learning

04 What 70:20:10 is and why it is important
Introduction
What is 70:20:10?
Why we need to think beyond courses
What is the debate about 70:20:10?
The model in detail
The implications for workplace learning
What you can do
Next steps
Conclusions05 Measuring impactIntroduction
The Business Success Case Method
Thinking about evaluation in a different way
The Brinkerhoff approach explained
Ten tips to take this forward

06 Performance supportIntroduction and context
What are the limitations of performance support?
Conclusions
Ten tips to get you started07 Instructional designIntroduction
A brief history of instructional design
The view from the field
A metaphor for learning design
Conclusions
Ten lessons for instructional designPart Three The Game Changers
08 Coming to terms with big data and learning analyticsContext
Why big data now?
Why learning analytics?
Using learning analytics
The practicalities of learning analytics
A simple model
Implementing learning analytics
Conclusions: the bigger picture
Where to start09 The lessons from neuroscienceSetting the scene
Brain development
What we know about the brain and the lessons for learning
Neuroscience and learning
Brain rules
Organizational learning
Conclusions10 The importance of technology for learningIntroduction
What's new?
Trends in learning technology
Challenges and opportunities for learning leaders
What should the learning leader do?References
Index