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The power of digital conversations
Taschenbuch von Paolo Fabrizio
Sprache: Englisch

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Beschreibung
This is a journey into Digital Customer Service and Customer Culture because both are key pillars to deliver great business results.

The book is aimed at all smart managers who believe that every single conversation makes the difference to build a fruitful, long lasting business by:
- Promoting and leveraging customer culture across all departments of their organization.
- Empowering and up-skilling your front line team when dealing with the end customer over digital channels (i.e. messaging, social media, live chat, video chat, online reviews).

I wrote it drawing from my first-hand experience working with companies of various industries, sizes and markets and putting into it all the passion that I have for my work. That's why you will love 'the power of digital conversations'.
This is a journey into Digital Customer Service and Customer Culture because both are key pillars to deliver great business results.

The book is aimed at all smart managers who believe that every single conversation makes the difference to build a fruitful, long lasting business by:
- Promoting and leveraging customer culture across all departments of their organization.
- Empowering and up-skilling your front line team when dealing with the end customer over digital channels (i.e. messaging, social media, live chat, video chat, online reviews).

I wrote it drawing from my first-hand experience working with companies of various industries, sizes and markets and putting into it all the passion that I have for my work. That's why you will love 'the power of digital conversations'.
Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9791222703916
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Fabrizio, Paolo
Hersteller: Youcanprint
Maße: 210 x 148 x 11 mm
Von/Mit: Paolo Fabrizio
Erscheinungsdatum: 15.11.2023
Gewicht: 0,261 kg
Artikel-ID: 128296515
Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9791222703916
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Fabrizio, Paolo
Hersteller: Youcanprint
Maße: 210 x 148 x 11 mm
Von/Mit: Paolo Fabrizio
Erscheinungsdatum: 15.11.2023
Gewicht: 0,261 kg
Artikel-ID: 128296515
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