Former Miami Herald reporter, Ted Reed is a business and labor writer. He lives in Charlotte, North Carolina.

Table of Contents

Preface

Introduction

¿1.¿A Newspaper Delivery Girl Makes News

¿2.¿This Stewardess Likes to Stir Things Up

¿3.¿This Union Has Always Punched Above Its Weight

¿4.¿The World Discovers Sara Nelson

¿5.¿Sara Saves the Airline Industry

¿6.¿Sara Fights Goliath at Amazon

¿7.¿She Wanted to Work for Hillary Clinton: Maybe She Did Better

¿8.¿In 2024, Flight Attendants Unite, UAW Helps and Sara Looks Ahead

¿9.¿Child of Brooklyn

10.¿Rock Bottom at Rikers

11.¿"The transit authority did not give a rat's ass"

12.¿Mike Quill and the Strike Culture of TWU Local 100

13.¿Who If Anybody Won the 2005 New York Subway Strike?

14.¿Battling New York's Organic Green Tea-Drinking, ­Neo-Liberal Hipsters

15.¿Transit Union Brings Tough Tactics to the Airline Industry

16.¿Jason Ambrosi Moves to the Left Seat

17.¿How the Allied Pilots Association Made the World Safer

18.¿How ALPA Fights for Airline Safety

19.¿U.S. Airways Leads the Parade to Bankruptcy

20.¿Saying No Is Easy; the Hardest Thing Is Getting to Yes

21.¿How Labor Enabled the American-U.S. Airways Merger

22.¿From a Freedom Flight to the Airline of the Stars

23.¿Sito Takes a Seat at the Table

24.¿"Going into a war zone, you're not giggling"

25.¿Flight Attendant Leader Treasures Her Dad's Union Pins

26.¿The Not So Strange Case of Laura Glading

27.¿Unions Big and Small Find Spots in the Airline Industry

28.¿Justice for Janitors Cleans Up at Airports

Chapter Notes

Bibliography

Index