Brian Underhill, PhD, is the Founder and CEO of CoachSource, the world's largest executive coaching provider. He received his doctorate in organizational psychology from the California School of Professional Psychology in Los Angeles.

Jonathan Passmore is Senior Vice President, CoachHub, the digital coaching platform, professor of coaching and behavioural change at Henley Business School, licensed psychologist, an award-winning coach, researcher, and author. He is the editor of the eight volume Wiley Blackwell Series on Industrial Psychology.

Marshall Goldsmith, PhD, is a celebrated executive and leadership coach and author of the New York Times Bestsellers MOJO, What Got You Here Won't Get You There, and Triggers.

Foreword: A CEO's Journey through Coaching x

Aicha Evans with Mark Thompson

Acknowledgments xii

About the Editors xiii

Introduction xv

Part I Self-Insight 1

1 Great Leaders Are Confident, Connected, Committed, and Courageous 3
Peter Bregman

2 Six Interconnected Perspectives for Coaching 6
Philippe Rosinski

3 Dealing with Your Demons as a Startup Founder 10
Alisa Cohn

4 Crafting a Grow-Forward Development Pathway 12
Didem Tekay

5 In Pursuit of Identity and Inclusion 15
Priscilla Gill

6 Making the Most of Feedback 19
Scott Eblin

7 A Proven Technique to Ensure Your Leadership Measures Up 21
Lisa Ann Edwards

Part II Communication Skills 25

8 The Highs and Lows of Communication 27
Hortense Le Gentil

9 How to Develop the Authentic Leader in You 29
Nicole Heimann

10 The Culturally Fluent Leader: When Leading Across Differences, Your Style May Need to Change 32
Jane Hyun

Part III Interpersonal Relationships 35

11 The Five Basic Needs of Employees. How Leaders Can Recognize and Use Them 37
Christopher Rauen

12 Steve: The Smartest Guy in the Room 40
Philippe Grall

13 How Powerful Leaders Create Safety: View from Both Sides of the Desk 43
Carol Kauffman

14 How "Face" Can Help You Manage Up 46
Maya Hu-Chan

15 "The Payoff from Listening" 49
Frank Wagner

16 The Necessary Reckoning of Corporate America 52
Terry Jackson

Part IV Emotional Intelligence 55

17 Managing Our Out of Control Feelings 57
Jonathan Passmore

18 How to Deal with Deeper, Coaching-Resistant Behaviors 60
Ron Carucci

19 Coaching for Conflict Management 63
Gary Wang

20 The Cavalry Isn't Coming 66
Caroline Stokes

Part V Empowering Others / Delegation 69

21 The Importance of Leadership Agility 71
Brenda Bence

22 Coaching Perfectionists 74
Sally Helgesen

23 Coaching an Executive Client Out of Micromanagement 77
Tom Kolditz

24 Establishing Overwhelming Presence as a Managing Director 79
Takahiro Honda

25 Letting Go: One Founder's Journey From Doing to Dreaming 83
Magdalena Nowicka Mook

Part VI Coaching Others 87

26 Motivating Others to Learn and Change 89
Richard E. Boyatzis

27 The Leader as Coach 92
Lance Secretan

28 The Five Most Important Qualities in Coaching Your Employees: Anywhere in the World 96
Howard J. Morgan & Ben Croft

29 The S Curve of Learning 99
Whitney Johnson

Part VII Managing Change 103

30 Leading in Times of Change 105
Atchara Juicharern

31 Coaching the Team Leader 108
Peter Hawkins

32 Coaching and Culture Transformation for Sustainable Results 111
Peter Chee & Aaron Ngui

33 Agile Servant Leadership Is Not Fluffy 114
Jennifer Paylor

34 Leading Teams through Crisis 117
Karen Yanqun Wu

35 Letting Go of Certainty 121
David Clutterbuck

Part VIII Transition Management 125

36 Your First Hundred Days 127
Abdallah Aljurf

37 Managing Self Doubt After a Promotion 130
Nihar Chhaya

38 Self as Leader 133
Pamela McLean

39 Executive Transition 136
Cathleen Wu

Part IX Execution 139

40 Objectives and Key Results 141
Patti P. Phillips

41 Identifying and Approaching Different Types of Problems 145
Nankhonde Kasonde-van den Broek

42 A Leader's Courage for a Team's Success 148
Oleg Konovalov

43 The Pause for Progress 151
Bill Carrier

44 There Is No Such Thing as Work/Life Balance 154
Brian O. Underhill

45 The Leadership Success Definition Should Include Impact (and Maybe ROI) 157
Jack J. Phillips

Part X Career Development 161

46 From C-Suite to CEO: How to Get Promoted & Survive the Leap 163
Mark C. Thompson

47 Personal Leadership Brand: How to Take Control of How You "Show Up'' 166
Mongezi C. Makhalima

48 Decision-Making - Cutting Through the Fog of Shoulds and Fears 169
Marcia Reynolds

49 Future-Proof Yourself for Complex, Disruptive Times: Learning Faster Than the Pace of Change 172
David B. Peterson

50 How to Select a Coach 175
CB Bowman-Ottomanelli

Further Resources 179

Your Personal Board of Directors: Contributor Biographies 180

Index 197