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The Hospitality Mentality
Create Raving Fans Through Your Guest Experience
Taschenbuch von Josh Liebman
Sprache: Englisch

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Beschreibung
The Hospitality Mentality enhances the guest experience and creates raving fans-and return guests!
The Hospitality Mentality enhances the guest experience and creates raving fans-and return guests!
Über den Autor

Josh Liebman specializes in guest experience within attractions, tourism, and hospitality, including service standards, complaint resolution, and driving guest loyalty. He is a serial entrepreneur, consultant, and speaker. Josh’s educational background includes a bachelor’s degree in Hospitality Management along with a master’s degree in Hospitality & Tourism, both from the University of Central Florida’s Rosen College of Hospitality Management.

Josh has worked for some of the top attraction operators in the world, including, but not limited to Walt Disney World, Universal Orlando, Merlin Entertainments, and Cedar Fair. He has been integral to the openings of multiple venues in various leadership capacities. Additionally, Josh has consulted for many of the world's leading hospitality brands, including Ritz Carlton, Four Seasons, and Waldorf Astoria. He is the Co-Host of the AttractionPros Podcast and Host of the Guest Experience Show and currently resides in Chicago, IL.

Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9781636981765
ISBN-10: 1636981763
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Liebman, Josh
Hersteller: Magic Press
Maße: 216 x 140 x 16 mm
Von/Mit: Josh Liebman
Erscheinungsdatum: 05.12.2023
Gewicht: 0,366 kg
Artikel-ID: 126792942
Über den Autor

Josh Liebman specializes in guest experience within attractions, tourism, and hospitality, including service standards, complaint resolution, and driving guest loyalty. He is a serial entrepreneur, consultant, and speaker. Josh’s educational background includes a bachelor’s degree in Hospitality Management along with a master’s degree in Hospitality & Tourism, both from the University of Central Florida’s Rosen College of Hospitality Management.

Josh has worked for some of the top attraction operators in the world, including, but not limited to Walt Disney World, Universal Orlando, Merlin Entertainments, and Cedar Fair. He has been integral to the openings of multiple venues in various leadership capacities. Additionally, Josh has consulted for many of the world's leading hospitality brands, including Ritz Carlton, Four Seasons, and Waldorf Astoria. He is the Co-Host of the AttractionPros Podcast and Host of the Guest Experience Show and currently resides in Chicago, IL.

Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9781636981765
ISBN-10: 1636981763
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Liebman, Josh
Hersteller: Magic Press
Maße: 216 x 140 x 16 mm
Von/Mit: Josh Liebman
Erscheinungsdatum: 05.12.2023
Gewicht: 0,366 kg
Artikel-ID: 126792942
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